A SaaS BSS to Streamline Concept-to-Cash-to-Care Journey in a Rapidly Evolving Communications Industry

 

Overview

Advancements in technology like 5G, IoT, AI/ML are making it essential for mobile network operators to invest in a comprehensive digital platform to have greater power and flexibility to embrace partner-enabled opportunities and shared business models. Stay ahead in the fast-paced world of technology with Csmart Synapse - A 5G-ready, cloud-native Telco Digital BSS SaaS platform.

 

One Telco SaaS BSS Platform for all Your Business Needs

Csmart Synapse is a SaaS BSS, featuring a pre-integrated suite of 21 digital products. The products are also available individually on SaaS model to customize offerings, accelerate service launches, diversify revenue streams, and seamlessly address gaps in concept-to-cash-to-care processes. Aligned with TM Forum ODA, Csmart Synapse helps MNOs modernize their operations and develop advanced digital ecosystems for collaboration and innovative solution delivery. Built on innovative microservices, low/no code and Open API principles, Csmart Synapse is supported by two decades of expert systems integration and services.

 

Key Highlights

·         A comprehensive SaaS BSS platform to help MNOs transition from complex business IT infrastructure to a simplified & agile operation.

·        Omnichannel, personalized, retail shop experience with CRM, e-Shop/Care and Mobile App to provide complete digital customer experience and value management.

·         A centralized product catalogue to quickly launch innovative offering in response to evolving market demands, with key capabilities like offer personalization, partner offer bundling, model for 5G slice-based services.

·         IoT integration for expanded capabilities in the 5G ecosystem.

·         A centralized platform to manage and monetize MNO services and partner products for B2C, B2B, and B2B2X.

·        A full-fledged Inventory Management, Campaign Management & Contract Management.

·         State-of-the-art order fulfilment system with pre-integration with 5G network elements.

·         Containerized microservices with auto-scaling capabilities.

·         Digital Marketplace for easy partnering, digital asset creation and launch innovative services and enhanced new revenue opportunities and support for services that go beyond connectivity.

·         iPaaS for configuration driven plug n play low/ no code integration support.

·         Wholesale billing, automated partner/dealer management and settlement.

·         AI/ML driven analytics for real-time decision making.

Csmart Synapse Helps You Achieve

·         Quick launch of MVP Services in less than 100 days

             60+ automated workflows to minimize customizations.

·         Diversify revenue streams.

            Unique Digital Marketplace to forge partnerships.

·         Decisive intelligence

            AI/ML powered real-time insights to drive decision-making and revenue generation.

 

·         Smooth integrations

            Low/no code platform for rapid plug n play integrations through state of art iPaaS     platform.

 

·         Cost efficiency

             Cloud-native solution to slash OPEX by 50%.

 

·         Scalability and flexibility

            Proven track record for managing 350 million inventories of vouchers, SIMs, and handsets managed in a single deployment.

 

To know more visit: Csmart.digital


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